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Mattress Firm - American mattress store chain that was founded more than 30 years ago, in 1986. The founders of the company are Harry Roberts, Paul Stork, and Steve Fendrich. Their parent company since 2016 is Steinhoff International that operates in multiple countries while focusing mostly on furniture and household goods. 

Based on 2018 data, the company has stores in 2,600 locations across 49 states. Previously, they had stores in even more locations - over 3,600, however, in 2016 the company filed for bankruptcy. 

Mattress Firm reviews: Mattress Firm store.

With so many locations and stores, you can imagine how many mattress brands are available in Mattress Firm. This gives you the ability to choose from a long list of available products and find the one that’s right for you.

Since looking for a suitable mattress can be overwhelming, I will introduce you to all available Mattress Firm brands, their pros and cons, pricing, and what Mattress Firm reviews say about their products. So, let’s get into it. 

Verdict at a glance 

At the moment Mattress Firm sells eight different mattress brands, among them, are also some of the best-known providers - Purple, Tempur-Pedic, and Serta. Each of the beds come with individual perks and quirks, however, such a product availability allows you to pick the right mattress for yourself easily. 

Pros

  • 8 mattress brands
  • Mattresses of different prices and measures

Cons

  • Some models are too expensive
  • Shipping costs on selected products

Mattress Firm Reviews: Available Mattress Brands 

In this Mattress Firm review, I’ll briefly overview each of the brands available in their store, including main features, pros, and cons. Below you can find all of them: 

  • Purple
  • Tempur-Pedic
  • Serta
  • Beautyrest
  • Sleepy's
  • tulo
  • 12 Park
  • Stearns and Foster

Let’s get to more detailed Mattress Firm reviews. 

Purple

At the moment, you can choose from three Purple mattresses, including the original Purple, Purple Hybrid, and Purple Hybrid Premier. Since their flagship model is the least expensive, the majority of customers prefer it over others.

Mattress Firm reviews: Purple mattress.

The original Purple bed is made of SoftFlex cover, hyper-elastic polymer material, and dual-layer polyurethane foam. It comes in a medium comfort level that the majority of sleepers find just right. 

Now, based on Mattress Firm reviews, and all the customer opinion that’s available online, this bed doesn’t have an issue with sleeping too hot. Since sleep quality and temperature-regulating properties[1] are highly related, this aspect is more than important. 

Moving further, it seems that couples really appreciate that Purple mattress manages to reduce motion transfer to a significant extent. If you’re a sensitive sleeper, then this is a complete lifesaver. 

Also, this bed manages to alleviate pressure points, meaning that if you’re constantly feeling the tension in your back, hips, or shoulders, this issue will become way less significant once you get a Purple mattress. 

So, the original Purple bed is definitely worthy of your attention, but now let’s take a look at how much this bed costs. Here are the details: 

  • Twin - $649 
  • Twin XL - $749 
  • Full - $949 
  • Queen - $1099 
  • King - $1399 
  • Cal King - $1399 

As you can see, considering all the measures that Purple mattress comes with, this bed manages to maintain an amazing price-quality ratio. 

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Tempur-Pedic

Another brand that, based on Mattress Firm reviews, customers adore, is Tempur-Pedic. The company offers four mattress models, including TEMPUR-ProAdapt, TEMPUR-LuxeAdapt, TEMPUR-Adapt, and the newest series mattress TEMPUR-Breeze.

Mattress Firm reviews: Tempurpedic mattress.

As TempurPedic claims on their official site, TEMPUR-ProAdapt is their most popular model. You can choose this bed in three different firmness options: soft, medium, and firm. Also, you can pick between a regular all-foam model and a hybrid mattress. Needless to say, a hybrid model, having spring coils in the construction provides additional coolness and bounciness. 

If you’re a sensitive sleeper, then you should pay significant attention to motion transfer and noise isolation. Tempur-Pedic all-foam mattress is completely silent and reduces motion transfer to a significant extent. Mattress Firm reviews and other sources online revealed that couples appreciate this measure the most. 

If you’re thinking “I don’t care about a motion transfer, I always sleep like a baby", then you should be aware of the recent studies. One research found that people who were feeling movement throughout the night, experienced more stage 1 sleep,[2] rather than stage 3 and 4 sleep that’s crucial for all restorative functions that are happening in our body while we rest.

The only major drawback that Mattress Firm reviews distinguished is the Tempur-Pedic mattress cost. The price goes from $2499 to $4998 depending on which size you go for. Therefore, it can be way out of the price range for some. 

Serta

Serta offers four mattress collections that each come with exceptional models, you can pick from iComfort, Perfect Sleeper, Hotel Collection, iSeries, and others. Now, based on Mattress Firm reviews, it’s pretty clear that sleepers mostly choose beds from iComfort and Perfect Sleeper collections. However, other models are popular as well. 

Mattress Firm reviews: Serta mattress.

Now, briefly about each collection. Perfect Sleeper offers innerspring, memory foam and hybrid beds. These mattresses aim to solve the main issues we tend to have with mattresses, including motion transfer, sleeping too warm, etc. 

iComfort provides you with three additional collections, you get 10 beds to pick from. Each collection (Foam, Hybrid, and TempTouch™) has its own perks and quirks. 

iSeries offers three hybrid mattresses. Most of them make sure you sleep cool, offer close conforming, pressure point relief, support, and have strong edges. 

If you’ve been looking for a mattress that would sleep as comfortable as a hotel bed, then you’ll like Serta’s Hotel Collection. You get three models to choose from that each will provide you with luxurious sleep. 

Moving to the Serta mattress price, it strongly varies depending on the model and size you choose. On average, you pay from $500 to $2500 for a queen-size bed. So, you can easily pick an option based on your wants, needs, and abilities.  

Beautyrest

Another company that offers multiple mattresses. You can choose either Beautyrest Black Original or Beautyrest Hybrid, and even add additional features to their flagship model. The majority of sleepers prefer their original model better, let’s see why.

Mattress Firm reviews: Beautyrest mattress.

Beautyrest’s original mattress makes sure you’re not sleeping too warm. Pocketed coils allow airflow in the mattress. Also, since it’s an innerspring mattress, it provides you with the needed amount of support, and strong edges that make it so much easier to get out of the bed without rolling off. 

Even though this bed has only one firmness option that’s medium-firm, my research that also included Mattress Firm reviews, showed that it’s perfect for average-weight back sleepers

On the other hand, since the mattress has coils in the construction, it’s not very conforming, offers poor motion and sound isolation. That might be an issue for some sleepers, especially couples. 

Now, let’s find out how much this bed costs:

  • Twin XL - $1699 
  • Full - $1979 
  • Queen - $2099 
  • King - $2599 
  • Cal King - $2599 

As you can see, prices are higher than the average. Considering the fact that they lack some measures, I doubt that it’s worth such a value. 

Sleepy's

Sleepy has become a part of the Mattress Firm family only since December 2015. The company offers three mattress collections: foam, innerspring, and encased coil. Each collection has three mattresses to offer, thus, you have nine options in total to pick from. 

Mattress Firm reviews: Sleepy's mattress.

Mattress Firm reviews showed that Sleepy’s Cool mattress is the most popular among customers. Even though it’s a memory foam mattress, it managed to solve the issue of sleeping too hot. 

Sleepy’s Cool mattress’s cover is made of a ventilated synthetic blend that’s very breathable. The very first layer is made of cooling phase-changing material, then follows memory foam and high-density support foam. 

Let’s just say that everyone who prefers memory foam over hybrid and innerspring mattresses will like Sleepy’s bed as well. It conforms closely and alleviates pressure points.

Sleepy’s mattresses are known as budget-friendly alternatives, take a look at the prices: 

  • Foam - starting at $199 for a queen-size bed
  • Innerspring - starting at $149 for a queen-size bed
  • Encased Coil - starting at $699 for a queen-size bed

As you can see, prices are exactly like Mattress Firm reviews were saying - way lower than average. The only issue is that there were some concerns associated with the durability of their beds. That’s why it’s recommended to stick with the products that are already known to be long-lasting, such as Purple. 

Tulo

Tulo offers an all-foam mattress that comes in three levels of comfort: soft, medium and firm. They’re all made of ventilated memory foam, responsive firm foam, reinforced foam, and soft, medium, or firm density polyurethane foundation foam (depending on which firmness you choose). 

Mattress Firm reviews: Tulo mattress.

When choosing the right level of support you should not only pay attention to your personal preferences but also weight and sleeping position. Tulo recommends their soft mattress for side sleepers, medium for stomach sleepers, and firm for back sleepers. If you want to sleep comfortably, it’s advised to stick with these recommendations.

One study performed research[3] on people with chronic back pain and noticed an improvement not only in the quality of their sleep but also reduced pain during the day. That’s why a firmer mattress for back sleepers is a good option. 

Now, take a look at Tulo mattress pricing: 

  • Twin - $499
  • Twin XL - $599
  • Full - $649
  • Queen - $699
  • King - $899
  • Cal King - $899

As you can see, the bed is very affordable.  

12 Park

12 Park offers five different models. All of them are using memory foam as their main part of the structure, however, they differ in thickness and construction. That being said, you’ll find beds that are made of gel memory foam and AirCool memory foam. 

Mattress Firm reviews: 12 Park mattress.

Their most recommended mattress is 14" Ultra Deluxe AirCool memory foam model. The bed is medium firm, meaning that it will be great for the majority of sleepers, however, lighter or heavier individuals might lack additional options. 

Even though foam mattresses are associated with sleeping too warm, this model is designed using graphite-infused memory foam that allows you to sleep cooler. Also, the 12 Park mattress is very conforming, supportive, and manages to alleviate pressure points

This mattress costs from $749 to $1499. It’s fair to say that the quality is good for the price you pay. 

Stearns and Foster

Stearns and Foster is the last one on the list of Mattress Firmness brands. The provider offers five hybrid mattresses: Reserve Hepburn, Lux Estate Hybrid Pollock, Estate Rockwell, Estate Hurston, and Lux Estate Cassatt. 

Mattress Firm reviews: Stearns and Foster mattress.

Mattress Firm reviews claim that these beds are very comfortable and supportive. Being hybrid beds they offer great cooling properties, bounciness, and manage to alleviate pressure points. 

Even though everything about these beds seems to be great, I’ve managed to find Mattress Firm reviews that questioned the durability of these mattresses. That’s definitely an issue since the price of the cheapest Stearns and Foster model starts at $1499. 

Mattress Firm Reviews: Additional Details 

We’ve already discussed all Mattress Firm brands, however, there are a few aspects you should know about before purchasing a mattress. 

Mattress Firm provides a 120-night in-home trial. It means that during this period you’ll be able to try out their bed and only then decide whether or not it’s the right option. Of course, they won’t accept the bed back if it’s damaged or dirty, so it’s recommended to use a protector. 

Mattress Firm reviews: side sleeper.

Talking about shipping & returns, Mattress firm offers free delivery only on select products. If you decide to return it, you will also need to pay an additional fee. However, once you purchase a mattress directly from each manufacturer, you’ll notice that some of them offer free shipping and returns, no-questions-asked. Take Purple as an example. 

What is more, you get a 15-year warranty that will protect you against manufacturing flaws. During this period, Mattress Firm will be able to replace your bed only once. 

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Conclusions

All things considered, since Mattress Firm offers such a variety of beds you can easily find the right option. If you’re looking for a bed with the best price-quality ratio then I would recommend Purple. 

Purple uses exceptional technology that alleviates pressure points, provides the needed support, motion, and noise isolation, and other amazing properties for a relatively low price. 

If you find it difficult to decide which bed to pick, you can also take a look at the most recommended mattresses of 2021.  


Scientific References

1. Lack LC, Gradisar M, Van Someren EJ, et al.: 'The relationship between insomnia and body temperatures.'

2. Wellman JJ, Bohannon M, Vogel GW: 'Influence of lateral motion transfer on sleep.'

3. Francisco M Kovacs, Víctor Abraira, et al.: 'Effect of firmness of mattress on chronic non-specific low-back pain: randomised, double-blind, controlled, multicentre trial'


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Recent Mattress Firm User Reviews

5.0/5.0 - Mattress Firm Owner
2021-04-30

This company sell Purple

Went in as this company sells purple and wanted to experience it. Had only planned on upgrading the mattress and never experience an adjustable frame. We felt so well taken care of we did not even go look at other brands or stores.

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3.0/5.0 - Mattress Firm Owner
2021-04-30

Upset

I bought a Tempur-Pedic mattress and unfortunately, it wasn’t a match. My salesperson Jannack **, he told me his name was Ken, was very friendly and actively communicated with me until I mentioned I wanted to exchange. He immediately disappeared and didn’t answer my numerous texts/calls.

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2.9/5.0 - Mattress Firm Owner
2021-04-30

No free return

Don't buy from Mattress Firm unless you are 100% sure you want it! If there is the slightest chance you will want to return or exchange the mattress. You will lose a huge chunk of the price. No "free return" here!

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3.3/5.0 - Mattress Firm Owner
2021-04-30

Sooo bad service

Mattresses and Frames purchased July 4th. Mattresses delivered July 5th. Estimated delivery for frames July 9th through the 11th. No communication. No frames.

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3.1/5.0 - Mattress Firm Owner
2021-04-29

There is no warranty

Edit The $900 mattress was suppose to be a medium firm. After a yr it is like a soft marshmallow. Don't believe the lies about a warranty. You will waste your time trying to get anything from them. The mattress has no support anymore - like sleeping in a pit. Have to sit up to turn over. Even then it pulls the sheets off of the corners of mattress.

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3.2/5.0 - Mattress Firm Owner
2021-04-28

Bad shipping service

MattressFirm input the wrong delivery address, FedEx has no idea when or where the order item might be delivered & MF doesn’t want to talk to me to get this matter resolved. If a charge appears on my Cc, I will object!

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4.1/5.0 - Mattress Firm Owner
2021-04-28

Delivery sevice suck!!

I would love to review my mattress but unfortunately after now 3 promised deliveries I still don't have one. I can't speak with anyone, the one time I did I was told the problem was manufacturing, so I changed box spring and still nothing. I am 60. Sleeping on the floor for 3 weeks now and this company appears to not care less. Poor service and poor customer service.

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3.4/5.0 - Mattress Firm Owner
2021-04-28

Tooooo slow

Terrible company. After waiting 4 weeks for my delivery (mattress for my toddler) I received an e-mail just one day before the scheduled (and guaranteed) delivery date saying they don't have the product and they can't deliver on time. I tried to reach out the company but there is no way you can talk with an agent.

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3.8/5.0 - Mattress Firm Owner
2021-04-27

Mattresses doesn't go for long time

I have a fused cervical spine and chronic lower back pain, I have literally spent close to ten thousand dollars on mattresses over the past several years just trying to get a good comfortable nights sleep! I have wasted so much money on high end mattresses and yet after 4-6 months the mattresses seems to just get less comfortable and then end up causing me even more sleep robbing pain..

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3.5/5.0 - Mattress Firm Owner
2021-04-27

Too slow shipping

I purchased 2 beds on 8/13/20 and was told delivery would take 3 to 5 days. My wife and children arrived from California on the 21st of August and today is the 25th of August, still no beds. Can't get through to customer service and it's obvious they truly don't care!

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3.6/5.0 - Mattress Firm Owner
2021-04-27

Not receive yet

One time they never delivered because their truck broke down but they didn't call. I called them - they confessed. The other time I needed them to pick up the mattress (different one) and it's been two weeks now. Still waiting.

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5.0/5.0 - Mattress Firm Owner
2021-04-26

Mattress Firm doing well

We were looking for another Tempur-Pedic Mattress after our move to AZ. We Went to the Mattress Firm knowing what we wanted and we ended up getting the Best & Easiest Service ever. Our sales associate was Tamara **. She was so helpful listening as I explained about my bad back she knew immediately which mattress We needed to try, not only did we get the Tempur-Luxbreeze mattress but We ended up getting a great deal, also received our pillows & mattress in the package for nothing. I would definitely recommend going to this mattress firm and asking for Tamara.

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3.5/5.0 - Mattress Firm Owner
2021-04-26

Unbelievable

I purchased a mattress, box spring, mattress cover and 2 pillows from Mattress Firm. The pillows are like rocks. I wanted to return the unopened pillow. They were $149 each. I spent 3 hours trying to get a representative. Nothing. I finally called the pillow manufacturer who got a Mattress Firm rep on the line. The rep told me pillows can't be returned and hung up on me. That was news to me. The telephone sales person I spoke to when I made my purchase told me both pillows could be returned for a store credit if I didn't like them. He either was uninformed or lied about it. It's amazing that sales people from Mattress Firm answer on the first ring when you're thinking of purchasing but absolutely no one will help you afterwards!! They couldn't care less about their customers! I am disgusted by their treatment of me. I spent a lot of money & regret giving it to them! Go anywhere else to make your purchase! You'll be glad you did.

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5.0/5.0 - Mattress Firm Owner
2021-04-24

Good quality

I think my all foam mattress is lovely. It can get warm, but I wake up with no body aches. I fell for a trick in the show room. I was told it had "cooling gel" and when we laid on it, it was cool. It was also under the a/c vent in the showroom. We bought it, but it is still warm and my husband still sweats. We bought a cover for it and sheets through the same store. They are lovely as well, and perhaps the cover is why we don't get any feeling of "cooling gel". It is still the best purchase, and interest free financing is lovely.

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4.1/5.0 - Mattress Firm Owner
2021-04-23

Good enough for me

Mattress purchased was high quality and works very well. Salesperson was able to provide good discount and good financing choices. We later revisited to purchase highest quality pillows to complement the mattress.

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3.1/5.0 - Mattress Firm Owner
2021-04-23

Not recommend buying online

This review is for buying online through the chat with sales associate feature and follow up. Sales person messed up order. Customer service is unreachable and does not call back, text back, or email back to fix error. Would not recommend.

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5.0/5.0 - Mattress Firm Owner
2021-04-20

Great place for mattress

When we bought two different Brand name mattresses in different firmness from Mattress Firm, we were given a great deal and 120 days to decide to keep. After only a couple weeks we knew we were not happy with our choice, her's was too firm and mine was way too soft, even though we picked out the softest and firmest Mattress Firm had to offer. The manager was our salesman from the beginning and Super helpful throughout the process and did everything he could to make us happy but after we tried many other mattresses and nothing was satisfactory he refunded In Full every penny. All of the mattresses Mattress Firm sold were of the Highest quality but just Not Firm enough for me OR soft enough for her. - All in all I give Mattress Firm a Top Recommendation.

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3.1/5.0 - Mattress Firm Owner
2021-04-20

Liar

We purchased a Queen size mattress for our high schooler 2 years ago. The salesman said it had a great 10 year warranty and would last him through college. In just barely over 2 years there is a HUGE sag in the middle and one side is collapsing. What used to be a comfortable place to get a good night's sleep now causes restless nights and body aches. When we turned it into their warranty company, we were told the warranty was void because there was a small stain on the mattress.

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2.9/5.0 - Mattress Firm Owner
2021-04-19

Never recommend it

I went to the store in Peabody Mass. The salesman was great. I bought a used mattress from the outlet. It was used for 21 days then it was disinfected. This was the worst purchase I have ever made in my 61 years and I will never recommend Mattress Firm for the mere fact I wake up with aches and pains in this mattress was no good in the beginning and they took it back and they should have never done that.

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3.8/5.0 - Mattress Firm Owner
2021-04-19

Not quick at all

I bought a mattress that was supposed to be delivered yesterday. It never came, and there is no way to talk to a human on the phone. All you can do is send an email, and wait "48-72 hours." There is no option to cancel the order. I don't have 3 days. I need that mattress yesterday. So I disputed the charge with my bank and will strongly suggest to anybody to NOT do business with this company.

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FAQ

Are Mattress Firm mattresses good?

The quality of Mattress Firm mattresses varies. Since you can choose from eight different brands, you'll be able to find a bed based on your personal needs. The Purple mattress provides the best price-quality ratio.

Does Mattress Firm offer free shipping?

Mattress Firm offers free shipping only on select products. Check out the information on their official site for more details.

How to choose the best mattress for me?

When choosing the best mattress for yourself, there are a few important factors that you should consider. First of all, what type of mattress do you need? The most traditional mattresses are memory foam, innerspring and latex, but there are other options, too. Secondly, think about how much you can spend on a mattress, but remember it doesn’t mean that the mattress is better if it’s more expensive. Furthermore, pick a size and firmness depending on your preferences. Finally, think about your sleeping position, it will also influence your decision.

How much does a good mattress cost?

Mattress price usually varies depending on a few factors, such as mattress type, size, height, quality of the material and durability. Today the price of a mattress can vary from $150 to $7000. However, you can find a good mattress for under $1000. The average pricing of a foam mattress is about $900 dollars, innerspring $950. These are the least expensive mattresses. However, if you can afford more expensive ones, you can consider a hybrid mattress for about $1,650, latex - about $2,000.

What size mattress should I get?

Most mattress providers offer 6 standard sizes, including Twin, Twin XL, Full/Double, Queen, King, and California King. A Twin mattress is great for children or young adults who live alone. A Twin XL mattress is great for children or single adults but not comfortable for couples. A Full/Double bed is excellent for children and couples, however, it won’t work if both people like to have more space. Queen mattresses work great for adults who like to sleep near each other. A King bed is amazing for couples who like to have some space or sleep with a pet. Finally, a California King mattress is amazing for tall people and couples who like to have space or sleep with their pets.

How long does a mattress last? When should you replace your mattress?

Mattress durability depends on the materials that were used to make it. The average lifespan of a mattress varies from 7 to 10 years. However, good quality mattresses can last even longer. It is recommended to replace your mattress every 8 years, but if it still feels great, there’s no need. If you want to buy a mattress that lasts longer than average, you should consider latex or memory foam mattresses. These can serve up to 10 or 15 years while Innerspring mattresses usually last about 7-8 years.